Many UNISON members, especially in the Utilities, work in call centres. This page provides a one-stop link to call-centre briefings and news provided by UNISONScotland.
UNISONScotland Energy
UNISONScotland Utilities News
UNISON UK site
Call centre focus http://www.callcentre.co.uk/
TUC ‘Its your call’ campaign http://www.tuc.org.uk/theme/ index.cfm?theme=yourcall
Call Centre Association http://www.cca.org.uk
Scotland's
public service union
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