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The UK Fuel Poverty Strategy
Consultation Draft
The UNISON Scotland Response

May 2001


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Executive Summary

  • UNISON is Scotland's largest trade union representing members in the utilities and staff in the NHSiS, local government and the voluntary sector who deal with the consequences of fuel poverty on a daily basis.

  • We welcome the publication of this strategy recognising that this is the first government to seriously address an issue which impacts on 30% of Scottish households.

  • The measures in the strategy are also welcome with the exception of New Housing Partnerships which are not supported by UNISON. The strategy does however, only list existing programmes.

  • The major weakness is the absence of formal co-ordination of initiatives to ensure no household falls between the different programmes.~

  • UNISON Scotland recommends the adoption of a comprehensive fuel poverty strategy as set out in the recommendations of the Keeping Scotland Warm initiative jointly sponsored by UNISON. These measures would raise housing standards and strengthen energy efficiency measures in the public and private sector.

  • The strategy would recognise the important role of local authorities as housing providers and regulators as well as strengthening the Home Energy Conservation Act.

  • UNISON Scotland is highly critical of the role played by the energy regulator Ofgem whose policies have done little to eliminate fuel poverty. The mantra of price competition has not helped disadvantaged customers as illustrated by the recent wholesale closure of high street shops by power companies.


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1. This paper constitutes a response from UNISON Scotland to the UK Fuel Poverty Strategy consultation draft. It deals solely with the Scottish aspects of the policy as set out in Chapter 7 of the consultation draft.

2. UNISON is Scotland's largest trade union. It is also the largest trade union representing staff in the Scottish utilities directly involved in providing energy. In addition UNISON Scotland has many members in the NHSiS, local government and the voluntary sector who deal with the consequences of fuel poverty on a daily basis.

3. UNISON has played a significant role in recent years at both Scottish and UK level in the campaign to eradicate fuel poverty. We were joint sponsors of the Keeping Scotland Warm programme which promoted a domestic energy efficiency policy for Scotland. This year we have jointly sponsored a video which highlights the startling facts which surround fuel poverty today in Scotland.

4. These facts include 30% of Scottish households which live in fuel poverty and the nine out of ten homes which fall below current energy efficiency standards. Only a quarter of Scotland's homes are adequately heated.


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The Scottish Strategy

5. UNISON Scotland welcomes the publication of the Scottish Strategy as part of this consultation paper. For far too long the approach to fuel poverty as been dissipated amongst several departments and agencies.

6. UNISON Scotland welcomes the acknowledgement of fuel poverty and the use of accepted definitions of fuel poverty. The aim of the strategy "to seek an end to fuel poverty" is of course desirable.

7. UNISON Scotland has supported the Scottish Executive's programme of central heating for pensioners and other vulnerable households and the warm deal. This compliments the investment programmes initiated by local authorities and housing associations in their own housing stock. Some 51,000 local authority dwellings will benefit from window replacement, central heating or insulation improvements.

8. UNISON does not support the New Housing Partnerships initiative. In our submission to the Scottish Executive we highlighted the additional costs and the loss of democratic accountability by handing over control of public housing to financial institutions. We argued that the outstanding debt could be taken over by central government freeing up massive resources from rents to improve housing stock.

9. Other current programmes are listed in the strategy including affordable warmth and the improvement and repairs grant system. However, there are no targets for the total number of households to be taken out of fuel poverty by these programmes. In addition the strategy only lists existing programmes, there are no new proposals.

10. There is a welcome recognition in the strategy of the impact of wider social policy issues including low incomes and the need to tackle health inequalities on the fuel poverty issue. Again individual programmes are set out in the poverty and social inclusion strategy Social Justice and the approach to public health in the White Paper Towards a Healthier Scotland. What is missing in this strategy is the formal co-ordination of initiatives to enable the more effective use of resources and to ensure that no household falls between different programmes


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A Comprehensive Fuel Poverty Strategy

11. In 2000 UNISON joined with Energy Action Scotland and Transco to bring together a wide range of experts and interested bodies to produce recommendations to eliminate fuel poverty in Scotland. The blueprint Keeping Scotland Warm (see attached) recognised that there is no single cause of fuel poverty. The blueprint sets out a range of proposals which include a role for the Scottish Executive and UK government departments as well as Ofgem and the domestic energy companies.

12. The key elements of Keeping Scotland Warm include:

- Encouraging good practice and improved co-ordination of existing initiative

- Legislation to raise the standard of new homes

- Strengthening the Home Energy Conservation Act (HECA

- Statutory energy efficiency measures in the private rented sector

- A new system of energy efficiency grants and heating benefits.

13. The strategy should also recognise the range of stakeholders involved in the fuel poverty debate including the trade unions. It also needs to recognise the impact of staffing issues including a growing skills shortage in the industry which could impact on certain programmes.

14. Local authorities have a key role in the strategy through regulatory and inspection powers in setting obligations and minimum standards on housing providers.

15 UNISON Scotland would therefore urge the Scottish Executive to develop a comprehensive and co-ordinated strategy including the recommendations set out in Keeping Scotland Warm.


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16 The industry regulator Ofgem has made a series of proposals to increase and extend competition in the energy industry in Scotland. In addition Ofgem seeks to assist the elimination of fuel poverty through its Social Action Plan.

17. In a number of formal and informal responses UNISON Scotland has been highly critical of the role of Ofgem in this area. We do not believe that price competition alone is sufficient to assist those in greatest need and the Social Action Plans have generally been an inadequate response to the problem. Recent research sponsored by UNISON has demonstrated that privatisation has not been the cause of lower electricity prices.

18. The promotion of competition has inevitably resulted in all the domestic energy companies in Scotland chasing high value customers who can pay by direct debit. This is increasingly at the expense of services to disadvantaged customers. The most recent example of this has been the wholesale closure of High Street shops with their easy access to advice and cash payment systems, firstly by Centrica and more recently by ScottishPower.

19. A recent survey by the National Right to Fuel Campaign confirms that competition has exacerbated long standing inequalities between certain low income groups and more affluent customers. The activities of doorstep sales staff has been a significant problem and the survey concluded that access to competitive energy markets was associated with access to other related services, particularly financial services.

20. UNISON believes that government support for the mantra of competition needs to be reviewed together with the Ofgem terms of reference. Without this solutions will always seek to work with "the grain of the market". What is needed is direct intervention and incentives to encourage good practice.


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21. UNISON Scotland believes there is much in the consultation draft to be welcomed and we recognise that this is the first government at UK and Scottish level to seriously address this issue. Our main reservations are over the need for a more co-ordinated and comprehensive approach. Without such an approach the elimination of fuel poverty may remain an elusive target.

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For Further Information Please Contact:
Matt Smith, Scottish Secretary
14, West Campbell Street,
Glasgow G2 6RX
Tel 0141-332 0006 Fax 0141 342 2835
e-mail matt.smith@unison.co.uk

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