Date: Tues 25 Sept 2007
UNISON broadly welcomes Crerar Report
UNISON Scotland today broadly welcomed the Crerar report, saying
it is in line with our calls to cut the burden of scrutiny while
increasing the involvement of users, the public and public sector
staff in delivering well run services.
Scottish Secretary Matt Smith said: "UNISON's submission to the
review highlighted the heavy administrative burden of excessive
and overlapping scrutiny and review processes which currently divert
too much staff time away from actually delivering the service.
"Therefore the recommendations around streamlining processes are
welcome and we would like to see this start immediately, as suggested.
"We called for open and transparent systems which provide truly
meaningful results to assist in the provision of quality public
services. In particular, we welcome the move to more self-assessment
"In local government the recommendation for self-assessment to
be 'the core tool of accountability' is good for local democracy
but requires considerable improvements to performance measurement
UNISON believes that these must be sophisticated enough to take
into account all relevant factors in service provision. Any targets
or key indicators should be designed to improve overall services.
The public is concerned that pressures to meet one target do not
skew the service, reducing provision in other areas.
Notes to Editors:
1. UNISON Scotland's Submission to the Crerar Review is available
2. Our June 2007 Briefing on the Review is available at: www.unison-scotland.org.uk/briefings/crerar.html
3. The Crerar Review report itself is at: http://www.scotland.gov.uk/Resource/Doc/82980/0053065.pdf