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                   Age UK Wills and legacies services
                   There has been some negative media coverage about our Wills 
                    Advice Service and legacies fundraising activities recently, 
                    says Age UK.
                  "Age UK would like to reassure anyone considering contacting 
                    us for advice about making a Will that we are here to help. 
                    Legal Services Age Concern and Help the Aged merged in 2009. 
                    Prior to the merger, Age Concern Legal Services - a commercial 
                    service offering a variety of paid-for products specifically 
                    tailored for older people - provided a Will writing service. 
                    This service continues today. 
                  "It is delivered in partnership with law firm Irwin 
                    Mitchell. We encourage people to call us to discuss their 
                    individual needs and get an accurate price for the service 
                    that reflects their personal circumstances. Wills and Legacies 
                    Separately to Age Concern Legal Services, the former Help 
                    the Aged Wills and Legacies Department also continues to operate 
                    in-house at Age UK. 
                  "The Wills and Legacies Department offers free and impartial 
                    advice on making a will through the Wills Advice Service. 
                    No one is under any obligation to leave a legacy to the Charity, 
                    and in fact 90% of people who use the service do not leave 
                    a legacy. Information and advice offered through this service 
                    is always free. 
                  "If someone indicates that they wish to leave a legacy 
                    to the Charity then, in certain circumstances, the Charity 
                    may pay for their will to be written as a 'thank you'. The 
                    Charity will, in certain circumstances, agree to be appointed 
                    as Executor for a person's estate as a 'thank you' for a legacy. 
                    In accepting such an appointment the Charity considers, among 
                    other factors, whether the value of the legacy is likely to 
                    cover the costs involved in the Estate's administration. This 
                    is determined by assessing the complexity of the Estate and 
                    the wishes the individual wants to have carried out. 
                  "In cases where the Charity does pay for a Will to be 
                    written as a 'thank you' for a legacy, Age UK takes instructions 
                    and passes them on to solicitors to draw up the Will. In cases 
                    where the Charity agrees to be appointed as Executor for a 
                    person's estate as a 'thank you' for a legacy, Age UK will 
                    again pass this information to solicitors who will write this 
                    into the Will. These solicitors are never appointed as Executors 
                    in these cases."
                  Maintaining the highest standards
                    "Help the Aged has now merged with Age Concern. Like 
                    its predecessors, the new organisation will strive to be open, 
                    transparent and accountable. We will ensure all our work continues 
                    to be carried out with the utmost integrity, and we will take 
                    any steps necessary now or in the future to uphold this. We 
                    will review any such services in the light of any consumer 
                    feedback or concerns expressed in order to maintain the highest 
                    standards." 
                  (For 
                    details of UNISON's free Wills service click here)
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                  Digital Switchover
                  (I'm sure by now we're all fed up of hearing about the 
                    digital switchover, but I thought Age UK's latest information 
                    was worth looking at, just to make sure you know what's what. 
                    Mae Stewart) 
                  What is digital switchover? 
                  The Government is changing the way the UK receives television 
                    signals. Many people currently receive analogue signals to 
                    view their television. These will be phased out and replaced 
                    by digital signals by 2012. To carry on watching television, 
                    you will need to choose a service provider. You may also need 
                    new equipment to enable your television to receive digital 
                    signals. 
                  Will it be expensive? 
                  Prices will vary depending on which service you choose but 
                    there are two ways of going digital: