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million voices for change - PUBLIC WORKS!
Million Voices

 

   

Manifesto 2011:
Integrated services

Core position: Cost-effective universal public services, not waste and inefficiency of private finance

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UNISON's approach
Scottish public services should generally be delivered by their own directly employed workforce and facilities. This approach delivers the integrated, cost-effective and universal services that the public needs. Public Public Partnerships funded through conventional borrowing is preferable to the waste and inefficiency of private finance.

 

BACKGROUND AND OUTLOOK

Quality public services are a marker of a decent society. Renewed investment in recent years in Scotland’s public services has made a real difference to people’s lives, strengthened our communities and boosted the economy.

Lessons have been learned from the disasters of contracting out hospital and schools cleaning and catering services. Most have since been returned in-house and UNISON would strongly oppose any renewed attempts within the public sector to contract out work and privatise on the flawed premise that this would lead to savings. The lowest price is rarely the best value for money and past experience shows that such ruthless cost cutting leads to reduced services, poorer conditions for staff and the cutting of corners in vital areas (e.g. hospital cleaning), with potentially lethal consequences.

UNISON is proud of the work the union has undertaken in opposing such privatisations and in securing the return of contracts back in-house and in the ending of the two-tier workforce in PFI/PPP and other contracts.

Public bodies seeking to reduce costs by outsourcing services will be guilty of financial mismanagement if they fail to consider the full implications and to assess properly what the actual level of real savings might be. We would argue such an assessment would find that most of the so-called savings are due to cutting jobs or terms and conditions, which leads to a reduced quality of service.

Similarly, the idea of sharing services between local authorities and between other public bodies is flawed if the key aim is to deliver early and longer term cost savings.  UNISON’s Public Works campaign has highlighted the excellent value for money that quality public services deliver. Prosperity and sustainability depends on further investment in the public sector, supporting recovery from the economic crisis, not targeting cuts at those who did not cause the crisis and are most affected by it.

UNISON supports partnership working and believes public sector organisations should make the most of opportunities to work more efficiently and effectively. However, while sharing services might offer some opportunities, we are sceptical that it can be any kind of panacea for making significant savings and certainly not in the short term. Experience in Australia and elsewhere has shown there are many downsides, including centralisation, the loss of jobs with resulting damage to local economies, and the loss of local accountability. The evidence is that sharing of services can cost money in the short term, due to the need to invest in new processes and systems, accommodation and IT. Such moves may not save money in the longer term either. The National Audit Office suggests it takes an average of five years before any savings materialise. UNISON is also concerned that some proposals may include privatising services via sharing with a private provider. This could put at risk terms and conditions and lead to relocations and further job losses.

Where there have been moves to look at sharing services, such as in the Clyde Valley councils covered by Sir John Arbuthnott’s 2009 report, UNISON argues strongly that engagement with the trade unions is essential in examining the many implications, for the affected service(s) and for the workforce. There must be full consultation and negotiation with staff, who have the knowledge and understanding to assess whether proposals are realistic and possible to implement or perhaps are unworkable or have the potential to seriously damage the service(s) involved.

We recognise the tight financial situation and the need to deliver services as efficiently as possible. We are in favour of working with employers on how best to do that, based on the evidence of what does and doesn’t work.

Another area that patently has not worked well for the taxpayer has been the gravy train for the private sector that was and is Private Finance Initiative/Public Private Partnerships. Like proposals for shared services, it has made extensive and expensive use of private consultants. Although PFI/PPP is widely discredited now, the public still has to pick up the tab for many remaining years of extortionate payments for the schools, prisons and hospitals that were commissioned this way. The total annual cost of the unitary charges for the £30billion worth of PFI/PPP projects in Scotland is set to rise from £820million in 2010-11 to a peak of £1.097billion in 2024-25, putting huge strain on public sector budgets. This does not include the cost of the planned joint facilities to be built around Scotland under the country’s newest form of PFI/PPP, the £1billion hub community partnership initiative, being managed by the Scottish Futures Trust. The hub could see private companies managing health centres and similar community health facilities.

UNISON wants to see a complete end to PFI/PPP. Instead ‘Public Public Partnerships’, funded through conventional borrowing, should be the future policy for public investment. The Scottish Futures Trust has also been widely disparaged and seems unlikely to deliver any major benefits, while paying out six figure salaries to its top staff. In fact, the SFT has refused to rule out using full blown PFI/PPP, completely ignoring the mass of evidence over what poor value for money such contracts deliver and how they have mortgaged future generations to the hilt.

Of course the public wants to see capital investment in replacing crumbling schools and hospitals. New borrowing powers for the Scottish Government, as recommended by the Calman Commission, will help provide funds. UNISON’s realistic plan for alternatives to PFI/PPP includes:

  • No new PPP contracts
  • Review existing contracts with ‘buyouts’ where that saves public money
  • Scottish Government grants for new capital projects to create a true level playing field irrespective of the method of procurement
  • Give health boards Prudential Borrowing powers
  • Exclude staff from transfer and strengthen PPP staffing protocols

 

We believe that the private profit motive has no place in running public services. The Scottish public service ethos has a proud history, is valued by the general public and should be maintained and strengthened.

 

KEY QUESTIONS

How do we encourage political parties to adopt a Public Works approach?

How do we ensure that partnership working is about efficiency and effectiveness rather than cost cutting?

What can be done to make sure that the key determinant of funding public services is value not simply cost?

 

Draft published: 5 December 2009
Current version updated: 20 January 2010

Members and branches can help to develop these policy ideas further.

 

 

 

   
  Click here to sign up for the UNISON Scotland Manifesto 2011 Policy Networks
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