Provided by Mae Stewart, Editor UNISON Retired members Newsletter,
Dundee, Perth and Angus. Please note that this is not definitive
information about benefits but will provide a signpost as to where
to get up to date information. Please check the sources first. UNISON
Scotland can take no responsibility for information that may be
outdated or inaccurate. The member's information excerpts this month
were taken from the Pensioners Forum Newsletter, and the local Dundee
magazine called Retired & Living in Dundee. My apology for any
Issue 20 May/June 2008
top | Information
& Resources Index
The information listed below was provided by
Age Concern Scotland. It may be useful to keep this to hand
for any help or assistance you may need in the future. My apologies
to Age Concern for any misquote.
Telephone information lines
Helpline for Older People
The Scottish Helpline for Older People is a national information
service which helps older people and those who care for or work
with older people to find out information. They can answer
your questions about community care, tax, pensions, benefits or
any other issues. Available 10am-4pm Monday to Friday.
Telephone 0845 125 9732 (local call rates apply) Textphone
0845 226 5851
Concern Freephone Information Line
Freephone: 0800 00 99 66 (7am - 7pm, 7 days a week)
or write to: Age Concern, Freepost (SWB 30375) ASHBURTON
Devon TQ13 7ZZ
Age Concern produces over 40 comprehensive factsheets
designed to answer many of the questions older people - or those
advising them - may have. Phone for a free
factsheet list. Factsheets available individually, or, together
in a folder for an annual
subscription. You can also download
individual factsheets (PDF format) from this website.
Dementia Helpline (Alzheimer Scotland)
Freephone: 0808 808 3000 (24 hours) Confidential information
and support for people with dementia and their families and carers.
Carers Scotland - Carers Line
Freephone: 0808 808 7777 Information and support for people
caring for relatives or friends.
Citizens Advice Bureaux (Citizens Advice Scotland)
Web site: http://www.cas.org.uk
Separate telephone number for each bureau
Scotland's largest independent advice network, offering advice on
almost any subject, including debt, benefits, housing, legal matters,
employment, immigration and consumer issues. To find your nearest
bureau, search on the web site or look in the local phone book.
Some offer advice by email, as well as by phone or at their offices.
Relatives Association Scotland
Helpline: 01786 478898 (24 hours)
Counsel and Care
Advice line: 0845 300 7585 (10 am - 12.30 pm, 2 - 4 pm, local rate
Fax: 020 7267 6877
Advice, information and factsheets for older people, their relatives
and carers. Information on finding suitable residential accommodation,
arranging care at home, benefits and sources of charitable help.
Help the Aged - Seniorline
Freephone: 0808 800 6565 (9 am - 4 pm, Monday - Friday)
Advice and information for older people on benefits, residential
and community care, housing options and adaptations, access to health
and community services, details of local agencies offering practical
Support group for relatives and friends of adults in nursing and
residential homes, long stay hospitals and sheltered housing.
19-23 Featherstone Street, London EC1Y 8SL
Information Line: 0808 808 0123 (freephone)
Textphone: 0808 808 9000 (freephone)
Fax: 020 7296 8199
RNID Information Line offers free information on a range of subjects
including employment, equipment, legislation, benefits and many
issues relating to deafness and hearing loss. Please include your
full postal address as it is often only possible to send the literature
through the post. You can also download information from their website.
Scottish Domestic Abuse Helpline
Freephone: 0800 027 1234 (10am - 10 pm, 7 days a week)
Web site: http://www.scottishwomensaid.co.uk
Information and support for abused women and their children. Can
also refer people to local groups, whose contact numbers are also
on the web site.
top | Index